Terms & Conditions

Welcome to Billinate.

These Terms and Conditions govern access to and use of the Billinate website, mobile applications, digital interfaces and related technology services.

Billinate is a financial technology platform designed to coordinate eligible bill-payment workflows, customer contributions, Fixed Deposit (FD) relationships, bank-approved Overdraft (OD) facilities, repayment tracking and financial-progress reporting.

By accessing or using Billinate, you agree to these Terms and Conditions and the applicable policies referenced herein.

2.1. Billinate operates as a technology and financial-workflow orchestration platform.

2.2. Billinate does not independently operate as a bank, deposit-taking institution, lender or credit-sanctioning authority.

2.3. Fixed Deposits and Overdraft facilities, wherever offered, shall be provided by participating banks or other appropriately authorised financial institutions.

2.4. All banking products remain subject to the relevant institution's independent eligibility assessment, approval, product documentation, interest rates, charges and operational policies.

2.5. Billinate does not guarantee approval of any FD, OD or other banking facility.

3.1. Users must satisfy the minimum age, identity verification and eligibility requirements applicable to the relevant service.

3.2. Users must provide accurate, current and complete information.

3.3. Users may be required to complete KYC, verification, consent and other onboarding procedures prescribed by the participating institution.

3.4. Billinate reserves the right to restrict or suspend access where information is inaccurate, fraudulent or inconsistent with applicable requirements.

5.1. All Fixed Deposits shall be opened and maintained with the relevant participating bank.

5.2. Deposit ownership, interest, maturity, renewal, premature closure and withdrawal conditions shall be governed by the bank's deposit documentation.

5.3. Where an FD is provided as collateral, the bank may place a lien or other applicable restriction on the deposit.

5.4. Billinate shall not independently release, withdraw, transfer or modify bank-held deposit funds.

6.1. OD facilities are subject to independent assessment and approval by the participating bank.

6.2. The bank determines the eligible OD amount, collateral margin, interest rate, applicable fees, repayment schedule and other lending conditions.

6.3. Illustrative ratios or calculations displayed by Billinate do not constitute a credit offer or sanction.

6.4. Customers remain responsible for repayment of all sanctioned credit and applicable interest and charges.

6.5. Non-payment, default, overdue interest and recovery proceedings shall be governed by the bank's lending agreement and applicable law.

7.1. Customer contributions shall be recorded according to their actual approved financial purpose.

7.2. Contributions designated for FD creation shall not simultaneously be treated as OD principal repayment.

7.3. Interest servicing and principal repayment shall be maintained as separate obligations.

7.4. FIFO allocation may be implemented for eligible OD principal obligations only where approved by the relevant banking institution.

7.5. Billinate's records shall be reconciled against the participating bank's confirmed financial records. In the event of a discrepancy, the bank's official account records and contractual documents shall govern the underlying banking obligation.

8.1. Billinate may charge disclosed technology, platform, facilitation or other permitted service fees, subject to applicable law and approved programme terms.

8.2. All applicable fees shall be communicated before the customer confirms the relevant paid service.

8.3. Bank charges, FD-related charges, OD interest and other financial costs are separate from Billinate's platform fees unless expressly stated otherwise.

8.4. No fee shall be interpreted as a payment guaranteeing an FD, OD sanction, financial return or recovery outcome.

9.1. Billinate does not guarantee recovery of past expenditure, wealth creation, fixed returns, specific deposit balances or any particular financial outcome.

9.2. All financial illustrations are indicative and subject to actual banking terms and transaction performance.

9.3. Customers must assess their ability to meet all financial obligations before participating.

9.4. Participation in Billinate does not eliminate the financial risks associated with borrowing, interest, deposit restrictions or repayment obligations.

Billinate may use authorised banking APIs, payment service providers, verification providers, communication services and other technology partners.

The availability and functionality of these services may depend on third-party systems and approvals.

Billinate may suspend or terminate access in cases of fraud, unlawful activity, material breach, security concerns or regulatory requirements.

Termination of access shall not extinguish any outstanding banking obligation or financial liability.

All Billinate branding, software, designs, technology, documentation, content, workflows and proprietary materials are protected by applicable intellectual property laws.

No user may reproduce, modify or commercially exploit these materials without prior written permission.

To the extent permitted by applicable law, Billinate shall not be responsible for losses arising solely from independent banking decisions, bank-system failures, third-party service interruptions or circumstances beyond its reasonable control.

Nothing in these Terms excludes liability that cannot lawfully be excluded, including liability arising from fraud, wilful misconduct or other non-excludable statutory obligations.

Billinate may update these Terms to reflect changes in services, technology, banking arrangements or applicable law.

Material changes shall be communicated through appropriate channels.

These Terms shall be governed by the laws of India.

Subject to mandatory statutory jurisdiction and applicable dispute-resolution requirements, disputes shall be subject to the competent courts in [Insert Jurisdiction].